What does it mean when a company follows the phrase “do the right thing?” It means that your always treat people with the respect and dignity they deserve. Here at Natal's Air Conditioning, Plumbing & Electrical, we follow the “golden rule,” which means we treat everyone as we’d like to be treated. There’s something special about that, when a heating or air conditioning technician treats you with respect and honesty, even if you won’t like the answers we give you.
We started this business in 1974 based on the principle of being honorable to our customers. Our prices are as fair as we can make them, and we always tell our customers how much something will cost before we perform the service. New Orleans, LA is our home, and it always has been—so we’re in this business to keep this community comfortable and happy through affordable means. If that sounds like a good idea to you, then contact our professionals today.
We’re always happy to help a new customer. Just give us a ring or fill out a quick and easy contact form. Service honoring the golden rule.
A Consultative Approach
Homeowners are in charge of their own homes in New Orleans, LA, and no HVAC technician or master plumber can change that. Just because a plumber or electrician tells you that you’ll need a repair or installation, doesn’t mean you have to say yes. Our customers enjoy our service so much because we understand that principle, and we demonstrate it through our own approach that we’ve named "the consultative approach." We’re experts at what we do. This means that the ultimate decision of what happens to your home belongs to you. We don’t want to make any decisions for you. It’s a simple concept—we give you our honest and expert opinion, we tell you how much it might cost, and we let you decide what option is right for you. Take a deep breath, you’re no longer at the behest of an amateur that’s just trying to make a buck off you.
Honorable Professionals in New Orleans, LA
If you know anything about our team, then you know that we pride ourselves on being honorable. This means that all the work we perform is rooted in honesty and integrity. We want you to come to us and know that you’re getting quality service. This is why we’re BPI, NCI, and NATE certified. It’s also why we make sure that you can call us anytime—day or night. We only want to do the work that’s going to keep your home in great shape. We’re professionals, and we’re here to help.
Natal’s Vision Statement: We are a Whole Home Service Team that provides unique & innovative solutions to our customers for a healthy & comfortable home.
Natal’s Mission Statement: To enhance the lives of our team and our customers.
Natal’s Core Values:
Growth & Knowledge: We strive to learn new & innovative ways through expanding our knowledge personally & professionally to serve our customers. We constantly uplifting & encouraging forward momentum in not only ourselves but everyone around us.
Teamwork: We are a group of diverse people who help one another play to his or her strength towards a common goal, vision to grow the company & offer the best customer service and products to the customer.
Passionately Committed: Our ability to push through a bad day and still provide honest, high quality products, customer service and healthy fun work environment because we love what we do.
Service Honoring the Golden Rule: We treat everyone better then how we want to be treated showing compassion and empathy. We back our products and services 100% by doing the right thing.
Integrity: We do the right thing even when no one is watching by holding ourselves to a higher standard, more than just being accountable, wanting to be held accountable.
Communication: Listen to understand and not to respond.